Privacy Policy

We collect personal information that you provide voluntarily when you interact with our organization, register for programs, or use our website. The types of personal information we may collect include:

Contact Information: Name, email address, mailing address, and phone number (including mobile number).

Participant Information: Player name, date of birth, grade level, and emergency contact information.

Registration Information: Program enrollment details, payment information, and waiver data.

Website Activity: Pages visited, forms submitted, and interactions with our website chat widget.

SMS/Mobile Data: Mobile phone numbers provided via our website chat widget, registration forms, contact forms, or by texting START to our business number, along with message content and delivery status.

We use your personal information for the following purposes:

Program Registration & Administration: Processing registrations, managing rosters, scheduling, and communicating program details to participants and families.

Customer Support: Responding to inquiries submitted through our website chat widget, contact forms, or by phone or text message.

SMS Communications: Sending transactional messages (registration confirmations, schedule reminders, practice and game updates, weather cancellations, emergency notifications) and promotional messages (program announcements, early registration alerts, special offers, event promotions) to mobile numbers where explicit consent has been provided.

Emergency Contact: Reaching emergency contacts in the event of an injury or urgent situation during a program or event.

Mobile numbers are collected for SMS messaging through the following methods:

Website Chat Widget: Users may provide their mobile number and consent to receive text messages through the chat widget on our website at www.gtlax.org. The opt-in checkbox is unchecked by default and must be actively checked by the user. A link to this Privacy Policy is displayed near the opt-in checkbox.

Website Registration: Users may provide their mobile number during the program registration process at www.gtlax.org/register.

Contact Form: Users may provide their mobile number through our contact page at www.gtlax.org/about/contact-us/147092.

Text-to-Join: Users may opt in by texting START to (856) 282-1652.

Transactional Messages: Registration confirmations, schedule reminders, practice and game updates, weather cancellations, and emergency notifications.

Promotional Messages: Program announcements, early registration alerts, special offers, and event promotions.

Message frequency varies based on program activity. During active seasons (March–May), you may receive approximately 2-10 messages per week. During off-season periods, message frequency will be significantly lower.

You may opt out of SMS messages at any time by:

Replying **STOP** to any message you receive from us. Upon opting out, you will receive a confirmation message acknowledging your request and confirming that no further messages will be sent from Gloucester Township Lacrosse, Inc.

Replying **HELP** for assistance, which will provide our business name, phone number, and email address.

Standard message and data rates may apply based on your mobile carrier plan.

Mobile information is **not** shared with third parties for marketing purposes. Consent for SMS messaging is collected separately and is not bundled with other terms, agreements, or mandatory registration requirements. Consumers can decline SMS messaging and still register for and participate in our programs.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Access to personal information is limited to authorized volunteers and administrators who need the information to operate our programs. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information using industry-standard practices.

Our website, powered by Crossbar, may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and remember user preferences. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but some features of our website may not function properly without them.

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to legal or operational retention requirements.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message or contacting us at info@gtlax.org.

To exercise any of these rights, contact us at info@gtlax.org or (856) 282-1652.

Our website may contain links to third-party websites, including our software provider Crossbar and social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our programs serve children in grades K-8. Personal information for participants under 18 is collected and provided by a parent or legal guardian during the registration process. We do not knowingly collect personal information directly from children without parental consent.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our data practices, please contact:

**Gloucester Township Lacrosse, Inc.**

40 Annapolis Dr.

Sicklerville, NJ 08081

Email: info@gtlax.org

Phone: (856) 282-1652

Website: www.gtlax.org